UKAT’s free monthly webinars, Tutoring Matters, are designed to support all those engaged with personal tutoring and advising, whether that be as a practitioner, leader or in a related support role. They will also act as key professional development for those undertaking tutoring and advising roles. Facilitated by various key professionals associated with UKAT and collaborative in nature, the webinars will cover important issues for academic advising. 

If you would like to facilitate a webinar, please get in touch. We are also open to suggestions from members about topics they would like to see covered. To make a suggestion, or for any other queries regarding the webinars, please email 

You can book onto the webinars and find out further information by clicking on the webinar titles below (booking will go live approximately one month before the webinar is due to take place).

Engaging the Mid-Level Advising/Tutoring Practitioners: Offering Guidance, Support and Strategies for Retention in the Field -  Thursday 17 February 2022, 14:00

Gavin Farber, Temple University, USA

The field of higher education is competitive. Academics and personal tutors face personal and professional challenges. Retention in the profession has become more difficult for several reasons including burnout, work-life conflict, and loss of passion. In 2016, Marshall, Garner, Hughes, & Lowery’s US study found the industry lost 41.7% of student affairs practitioners between one to five years of service and 21.7% left after eight to ten years (p.152). These revolving issues have occurred since the 1970s and have only re-emerged as the next generation of academic, personal tutoring and student services practitioners are developed.

There are moments that make it feel impossible to cope with the daily stressors of our jobs. As academics and personal tutors, we serve as “helping professionals” trained to put others first and place own personal struggles on the sideline. Research over the last three decades, identified why practitioners leave the field. Burnout is one issue experienced by some academic advisors. It was first researched and defined as “‘to fail, wear out or become exhausted by making excessive demands on energy, strength, or resources,’” (Freudenberger, 1974, p.159). Throughout the academic calendar, professionals work through high volume times such as open days, registration, and exams. 

When recognition and reward are unavailable to this group, it can be difficult to find appreciation in their jobs. When a vertical path is unavailable at an institution, it could be horizontal movements that afford the best opportunities for aiding in professional development. Gain insights on how you can forge a rich, rewarding career independent of the conventional “climbing the ladder” approach and can engage in your own #HorizontalBranding on and off campus.

Join the conversation!


Freudenberger, H.J. (1974). Staff burn-out. Journal of Social Issues, 30(1), 159-165.

Marshall, S.M., Gardner, M.M., Hughes, C. & Lowery, U. (2016). Attrition from student affairs: perspectives from those who exited the profession. Journal of Student Affairs Research and Practice, 53(2), 146-159.

Do you have an idea for a webinar topic?

We want these webinars to be interesting and relevant to practitioners, so if you have an idea for a topic you would like to see covered in a future webinar, please use this form below to send us your suggestion. All suggestions are reviewed and consider by the webinar team.

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