Reflections on Representing MMU at the UKAT Conference 2025

On Monday, April 7, I had the honour of attending the UKAT Annual Conference 2025, themed “Shaping the Future of Personal Tutoring and Academic Advising in Higher Education.” Representing Manchester Metropolitan University and the student voice at this national forum was both a privilege and a profound responsibility. Engaging in meaningful conversations about the evolving landscape of academic support, I was inspired by the collective commitment to fostering inclusive and supportive educational environments. The conference underscored the vital role of student perspectives in shaping policies and practices that directly impact our academic journeys. Being part of this dialogue reinforced my belief in the power of collaboration between students and educators to drive positive change in higher education.

 

Throughout the day, I engaged in meaningful conversations with professionals across the sector, delving into what truly makes academic support impactful. The conference explored the intersection of data, theory, and human connection presented by the Middlesex University London and  real-life case studies like the “Nothing about us without us” session hosted by the University of Exeter, which highlighted the value of creating safe and inclusive spaces for students. A recurring theme was the importance of student perspectives in shaping support systems. When students are genuinely listened to, their insights become a driving force for change—not an afterthought. One significant area of discussion was the support for estranged students and those who might become estranged later on—those studying without the backing of a family network. We explored the necessity of implementing comprehensive support packages that address financial aid, mental health services, and dedicated points of contact. Such measures not only provide stability for these students but also foster a sense of belonging and community within the university.

 

We also examined the effectiveness of personal tutoring. Questions arose: Are students fully utilizing these services? If not, why? Preferences between virtual and in-person sessions vary, influenced by factors such as accessibility, comfort, and personal circumstances. Moreover, we discussed how personal tutoring intersects with culture, race, and ethnicity. While some students build rapport quickly with their tutors, others may face barriers due to cultural misunderstandings or unconscious biases. It's crucial to ensure that all students, regardless of background, feel supported and understood. Personal tutoring is deeply relational, not merely transactional. It's about more than academic guidance—it’s about trust, care, and presence.

 

However, tutors can only fulfil this role effectively if they themselves are supported. They need the right tools, training, and time—not just to support students, but to protect their own wellbeing. Sustainable student support starts with institutions recognizing the emotional labour tutors carry and providing space for them to pause, reflect, and recharge. When we care for our tutors, we empower them to care more meaningfully for their students. And when both are heard, supported, and valued, student voice becomes a catalyst for real, lasting change—one that moves beyond policy and into lived experience. Caring for students starts with caring for the staff who support them. When tutors feel valued and well-resourced, they can bring their full selves to their students. And in doing so, they help foster a culture of trust, openness, and belonging. That’s where transformation happens.

 

Attending this conference not only affirmed the power of student voice—it reminded me that it must be embedded at every level. As a student ambassador, it was incredibly meaningful to represent MMU in these conversations, and to feel that my insights—like those of many others—were not only welcomed but respected. Therefore, the UKAT Annual Conference 2026 at Manchester Metropolitan University is an unmissable event for both tutors and students committed to enhancing personal tutoring and academic advising. Building on the momentum of previous conferences, this gathering offers a unique platform to delve deeper into critical issues. Attendees will be able to engage in meaningful discussions, share best practices, and explore innovative strategies to foster inclusive and supportive educational environments.

 

By participating, tutors can refine their approaches to student engagement, while students can voice their perspectives, ensuring that academic support systems evolve to meet diverse needs. This collaborative effort not only enriches the academic experience but also contributes to shaping policies that promote equity and success for all. Don't miss this opportunity to be at the forefront of transformative change in higher education; let’s make sure MMU leads from the front—by centring care, listening deeply, and showing how transformative personal tutoring can truly be when done with intention, support, and heart.