Coaching Approaches for Student Success Amongst Underrepresented Groups in Higher Education: An Interactive Workshop

Jack Hogan (Abertay University)
Elisabeth Davies (Abertay)

Monday, April 13, 2026 4:00 PM - 4:45 PM

STUDENT SUCCESS AND GRADUATE OUTCOMES

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Session Outline

This workshop aims to provide a space for those engaged, or looking to engage, with coaching to explore how this approach can be implemented across higher education institutions to support student success. Academic coaching is consistently linked to improved academic performance, well-being and retention, with a strong potential for in-person one-on-one coaching models to yield more positive outcomes (Campbell and Mogashana, 2025). Through the Abertay+ Scheme, Abertay University in Dundee is in the early phases of introducing 1:1 coaching amongst several cohorts of students admitted through widening access routes such as contextual admission criteria.

Through targeted and individualised support and coaching, the scheme supports students in achieving their academic and social goals with a focus on student success and retention.  With the support of a coaching intervention, Abertay+ hopes to create more opportunities for under-represented students by providing access to higher education for those demonstrating potential but who have not met the standard admission requirements.  Coaching approaches place an onus on Connection (Building meaningful relationships with students), Contracting (co-producing and agreeing on the expectations and responsibilities within the coaching process) and Conversation (a focused approach to supporting students to develop tangible action plans) (Gannon, 2025, p. 3). Through active participation with vignettes and a short introduction to the Abertay Coaching Model, workshop attendees will have the collaborative opportunity to share real-world practice, consider the practicalities of measuring impact and explore the overall strengths and barriers of coaching as a tool for supporting student success.

Learning Outcomes

Delegates will identify the core principles of student success coaching and how these can be practically applied within their institutional contexts to support student outcomes.

Delegates will discuss opportunities and barriers to implementing coaching interventions, including approaches to measuring impact on student retention and achievement.

Bibliography

Campbell, A.L. and Mogashana, D. (2025) ‘Assessing the effectiveness of academic coaching interventions for student success in higher education: A systematic review’, Innovations in Education and Teaching International, 62(4), pp. 1325–1347. Available at: https://doi.org/10.1080/14703297.2024.2417173.


Gannon, L. (2025) ‘Using The 3 ‘C’s To Unlock Student Success: A Closer Look At A Coaching Approach To Personal Tutoring’, Waypoint - A Reflective Journal of Student Advising and Development in Tertiary Education, 1(1), pp. 53–62. Available at: https://doi.org/10.71179/77ebct86.

Competencies
This session addresses the following competencies of the UKAT Professional Framework for Advising and Tutoring
I6 - Campus and community resources that support student success
R4 - Plan and conduct successful advising and tutoring interactions
R7 - Collaborate effectively with campus services to provide support to students