Higher education institutions and their staff have a duty of care towards their students. When we meet and communicate with our students to offer our support, it is important that we maintain adequate records of those interactions to demonstrate that the institution is adequately discharging its duty of care. But we also need to be aware of the rights of students and respect confidentiality and data protection requirements. This session focuses on why, how and where we keep records and offers best practice guidance to personal tutors on recording and sharing information.
What will you learn from engaging in this activity?
- Describe why it is important to maintain records of personal tutoring interactions
- Explain students’ rights under data protection regulations
- Appraise and select essential recordkeeping practices which comply with institutional policies and regulatory requirements, and maximise the effectiveness of student support
What key concepts will you understand as a result of engaging in this activity?
- Maintain records of the support given to students through personal tutoring is essential to our duty of care for students, and for protecting ourselves and the institution
- Records should be shared transparently with students
- The records we keep are subject to the requirements of data protection legislation
What essential questions will this activity address?
- Why should I keep a record of interactions with my students?
- What should, and should not, be included in my notes?
- What is the best way to keep records?
Before you engage in this activity, we recommend that you have studied these UKAT Curriculum activities, or attained equivalent experience.
Framework Competencies Addressed
I4. Legal guidelines and tutoring practice, including privacy regulations and confidentiality
I7. Data and information technology applicable to tutoring