Higher education institutions and their staff have a duty of care towards their students. When we meet and communicate with our students to offer our support, it is important that we maintain adequate records of those interactions to demonstrate that the institution is adequately discharging its duty of care. But we also need to be aware of the rights of students and respect confidentiality and data protection requirements. This session focuses on why, how and where we keep records and offers best practice guidance to personal tutors on recording and sharing information.

• Describe why it is important to maintain records of personal tutoring interactions
• Explain students’ rights under data protection regulations
• Appraise and select essential recordkeeping practices which comply with institutional policies and regulatory requirements, and maximise the effectiveness of student support

• Maintain records of the support given to students through personal tutoring is essential to our duty of care for students, and for protecting ourselves and the institution
• Records should be shared transparently with students
• The records we keep are subject to the requirements of data protection legislation 

M101 What is Personal Tutoring? [Learning Module]

M207 Outcomes of Personal Tutoring [Learning Module]