Ask PAT: The changing nature of student support and development in the future of the university

Celia Greenway (University of Birmingham)

Wednesday, September 2, 2020 4:00 PM - 4:45 PM

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Session Outline

UK Advising and Tutoring (UKAT) stated in 2020 that “for too long Personal Tutoring has not been given the attention it deserves”. This session explores how personal academic tutoring supported by digital tools can make a fundamental contribution to the personalisation of learning in Higher Education. Using recent case study research on the use of e-portfolios to support the tutorial process, it further outlines how, now and in the future, the key relationship between tutor and student can enhance engagement and ensure academic success. Finally the session will consider whether individual tutorials can remain relevant to sustainable learning in the University of the future?

This session is relevant to anyone with an interest in student engagement and personal academic tutoring. There will also be a focus on e-portfolios, digital learning and learner analytics.

By the end of this session, participants will:

  • Have an understanding of contemporary perspectives on Personal Academic Tutoring within the HE Sector
  • Learn about student and staff perceptions of an e-portfolio approach to personal academic tutoring within a research intensive university
  • Be able to consider alternative models and mechanisms for student support and development


Coyle,K. and Emmett, T. (2015) Effective implementation of eportfolios: The development of eportfolios to support online learning, Theory into Practice, 54, (4) p352-364

Gernot, D, Riebenbauer, E, Stock, M (2016) Using e-portfolios to encourage reflection and competency development, Journal of Research in Business Education, 58 (1) p31-48

Ghengesh, P. (2018) Personal Tutoring from the perspectives of tutors and tutees, Journal of Further and Higher Education, 42 (4) p570-584

Lochtie, D., McIntosh, E., Stork, A., Walker, B. (2018) Effective Personal Tutoring in Higher Education, St Albans: Critical Publishing

Matthews, A, McLinden, M, Greenway, C. (2020 under review) Rising to the Pedagogical Challenge of the Fourth Industrial Age. Promoting Sustainable Learning through an integrated model of Scholarship, Higher Education Pedagogies Special Edition

This session addresses the following competencies of the UKAT Professional Framework for Advising and Tutoring
C1 - Core values of academic advising and tutoring
R1 - Build advising and tutoring relationships through empathetic listening and compassion for students, and be accessible in ways that challenge, support, nurture, and teach
P3 - Commit to students, colleagues, and their institutions through engagement in continuing professional development, scholarly enquiry, and the evaluation of professional practices